Warranty

Warranty

All products sold to consumers by Vicario Cinque are covered by a 24-month warranty for defects of conformity, pursuant to Legislative Decree 206/05. The seller is liable to the consumer for any lack of conformity existing at the time of delivery of the goods. In case of lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement (he can ask the seller, at his choice, to repair the goods or to replace it, without charge in both cases, unless the requested remedy is objectively impossible or excessively burdensome compared to the other) or to an adequate reduction in the price or termination of the contract. The seller is liable when the lack of conformity occurs within two years from the delivery of the goods. The consumer loses the warranty rights provided for in Article 130 of Legislative Decree. 206/2005 if he does not report the lack of conformity to the seller within two months from the date on which he discovered the defect. Icona di Verificata con community. Unless proven otherwise, it is assumed that the lack of conformity that occurs within six months of delivery of the goods already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the lack of conformity. The direct action to assert the defects not maliciously concealed by the seller is prescribed, in any case, within 26 months from the delivery of the goods; the consumer, who is agreed for the execution of the contract, can however always assert the rights referred to in article 130, paragraph 2, provided that the lack of conformity has been reported within two months of discovery and before the expiry of the referred to in the previous period. For any further information, please contact our Customer Service at customerservice@vicariocinque.it or at +39 0444401051.

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